Good afternoon,
Thank you for your prompt attention to my concerns.
Dean called me immediately after I talked to Melanie. Him and another technician were out to my house in about 20 minutes.

They cleaned and disinfected the basement again. I am so relieved! I feel much safer in my home now.

Thank you very much.

Sincerely,
Linda K

We want to thank the men and your company for the great service they provided.  Thank you again.

Deb Williams was outstanding though out our job and did what was necessary to make sure things were done right with her crew.

I wouldn't change anything about this SERVPRO they did a wonderful job

Great job. Great team. Especially the project lead Dennis Fosdick. So far I can only say positive things about SERVPRO!

The purpose of this letter is to notify you of the pleasure we had in dealing with this specific crew, during a very stressful and sad event for us and our family. Deb did a thorough job of explaining everything to us, and answering all of our panic ridden questions. Their respect for us and our relatively new home offered us a sense of comfort that was much needed as this. They worked extremely hard, without complaints and very few breaks. They accomplished these tasks with as little added mess as possible, and were extremely efficient.

We can’t reiterate enough, what relief and hope they extended to us. They are wonderful people, with a deep sense of determination to help others. This is our first emergency of this kind, involving our home, and its consequences. We ask that you recognize this team, particularly Deb and Kris, who allowed us to see “light at the end of the tunnel”. At a very dark time in our lives as a homeowner. We can’t say enough grateful and respectful things about them. Thank you for responding to our sudden needs, with such a great dedicated crew!  We hope we will never have a need for your services again. Nut they are always welcome to stop by to say HI, and see our reconstructed basement that we can partially contribute to their heartfelt effort.

The crew members, (Derek, Kris, and Chris), could not have been more professional than what I experienced. They explained all procedures in simple terms. They were very neat about their work. I would absolutely recommend this company to anyone. I was somewhat challenged in my personal knowledge of the problem that occurred at the water damage. They sensed my situation and reactions and were very calm in re-assuring me that I was “In SERVPRO hands”