About SERVPRO of Barberton / Norton
At SERVPRO of Barberton/Norton, we understand the stress and disruption that fire or water damage can bring to your life, home, or business. With an A+ rating from the Better Business Bureau, rest assured that capable hands are ready to help in your time of need. Our team's pledge, "Helping restore the present to protect the future," underscores our commitment to providing assistance when disaster strikes.
Leadership at the Helm
Michal Fosdick, the Founder and President of SERVPRO of Barberton/Norton, has led the company since its establishment in 1996. Her dedication, compassion, and extensive knowledge have earned accolades from clients, making her a highly regarded figure in the restoration and insurance industries. Michal's hands-on leadership and commitment to being there for customers day or night command respect and foster loyalty among her staff. Beyond her professional accomplishments, Michal is a proud mother and grandmother, embracing these roles with enthusiasm.
Dennis Fosdick, Jr., Vice President of Operations, oversees the day-to-day operations of crews across Northeast Ohio. A proud graduate of Medina High School, Dennis has dedicated his life to the restoration and construction industry, facing challenges from hurricanes to floods and polar vortex events across 17 states. Dennis's commitment extends to helping friends and neighbors in times of emergencies. Outside of work, he shares his love for the company, sports, and family, actively guiding his son to be the third generation in the family business.
Daniel Fister, a seasoned professional specializing in insurance restoration within construction management since 2009, is an indispensable leader within SERVPRO Team Fosdick. His commitment to leadership and teamwork is evident in overseeing inspections of 1500+ properties and applying root-cause analysis for effective solutions. Combining a strong academic foundation in finance and accounting from Cleveland State with practical expertise, Daniel brings a comprehensive skill set to his role. Alongside his 13-year marriage to Sarah, fatherhood to four children, and the companionship of an 8-pound "defender" dog named Penni, he adds warmth to his multifaceted life.
Behind the Scenes
Melanie Tremmel, our dedicated Office Manager, expertly handles all in-house operations. With a career in the Customer Service Industry, Melanie brings invaluable expertise to oversee office operations, human resources, customer relations, scheduling, and other necessary responsibilities. In times of emergency, you can rely on hearing Melanie Tremmel's reassuring voice on the line, tirelessly working to make it "Like it never even happened."
Albert Atkins, our esteemed Director of Sales and Marketing, oversees a comprehensive portfolio including social media, community relations, information technology, and territory management. With a rich background in construction and real estate, Albert enhances the customer experience with his diverse skill set. Navigating the complexities of a large blended family, he brings unique depth to his interpersonal skills. When discussing business matters, Albert prefers the serene ambiance of the beach or the dynamic energy of the tennis court, particularly on Cleveland's vibrant west side.
Andrew Meyer, our dedicated Project Coordinator, plays a pivotal role in orchestrating seamless operations within SERVPRO Team Fosdick. With a keen eye for detail and a proactive approach, Andrew ensures the successful coordination of projects from inception to completion. His expertise lies in streamlining processes, optimizing resources, and maintaining clear communication channels among team members and clients. Drawing on years of experience in project coordination, Andrew brings a level of precision and efficiency that contributes significantly to the overall success of our endeavors. Beyond his professional responsibilities, Andrew enjoys the rewards of family life, making his mark as a valuable asset both within our team and in his personal sphere.
Insurance and Payment Information
For a stress free claims process, SERVPRO works with your insurance to help manage the insurance process and paperwork.
We also accept the following credit cards for your convenience:
- AMRT - Applied Microbial Remediation Technician
- ASD - Applied Structural Drying Technician
- CCT - Carpet Cleaning Technician
- CDS - Commercial Drying Specialist
- CRT - Color Repair Technician
- ECTP - Employee Certification Training Program
- FSRT - Fire & Smoke Damage Restoration Technician
- HST - Health and safety Technician
- IICRC Certified Firm
- Master Fire & Smoke Restorer
- MTC - Master Textile Cleaner
- MWR - Master Water Restorer
- OCT - Odor Control Technician
- OSHA - 10-hour General and/or Construction Industry Training Program
- OSHA - 30-hour General and/or Construction Industry Training Program
- OSHA - Other Training
- RRRP - Lead-Based Paint Activities and Renovation
- RRT - Carpet Repair & Reinstallation Technician
- SMT - Stone, Masonry and Ceramic Tile Cleaning Technician
- UFT - Upholstery & Fabric Cleaning Technician
- WRT - Water Damage Restoration Technician
- Better Business Bureau
- Storm Team Production Franchise of the Year